Repair Terms and condition..

"Phonfix" & phonfix.com are brand names owned & operated by bilg security solution Local service/VAT taxes extra If your gadget is collect and door step repair but any reason not done your gadget and recive your gadget , it will take 2-3 business days for it to be repaired. It could take longer depending on delays on parts approval and/or parts procurement.

For any further quick contacts & response Mail "Request ID" to phonfix112@gmail.com or Track your Gadget repair status online, Visit: - www.phonfix.com> Enter your request ID and get real time updates.

If gadget requires a part replacement, part cost will be an additional charge. Our repair team will call you exclusively to take your kind approval. In case the gadget is given with NO POWER / NO DISPLAY / completely non-functional, only post our thorough check-up, we will be able to revert with exact diagnosis and list of parts gone bad. We follow a decision tree approach to repair the problem, thus it could be quite possible that we may call you more than once to seek a revised approval of additional parts. The repair/workmanship warranty stands for 1 month, subject to the gadget is not treated/opened/managed by any other vendor, post our last repair. Replaced Parts warranty is separate as per the warranty on each part.

In any physically damaged gadget or gadget with identified hardware damages, it is quite possible that any part which is intermittently working can potentially completely stop functioning, while we are in the process of diagnosing and resolving the reported issue/s. In such scenario, PhonFIX will not be held liable for returning the gadget in the exact (pre-received) partial working condition, should the customer deny further repair and resolution by the PhonFIX technical team. Phonfix charges Rs 100 as our basic visiting charge, if either the customer declines our service or denies us to pick up the equipment to bring to the TRC.

In case we charge the complete service charge (lets say Rs 1200) and the customer equipment is brought to our repair center And the customer denies/does not approve additional repair charges, no REFUND of any kind is entertained.

In case customer has provided the approval, and we are unable to source the part or not being able to repair, we return the gadget with a minimum Rs 100 deducted from the total as basic workmanship charges. Phonfix does not guarantee data loss and 100% data recovery. Data Back-up is a separate paid service offered by phonfix, should you/customer desire to take on the service, it will be billed additionally.

The customer fully indemnifies phonfix for any or all software/licenses validity/originality that the customer has on its equipment/device. Phonfix does not participate or promote piracy of any kind.

Phonfix advices all it's customers to retain original Licenses for any or all application Software's/licenses that are pre-installed on the gadget/device. Phonfix is not responsible for any loss of installed application software during the process of repair.

Per gadget refers to each/specific Mobiles, Smart phones, Tablets, iPhone, & devices with, as defined in the final Invoice Hardware replacement rights are solely and exclusively held with phonfix to install new or refurbished parts.

Parts warranty is provided by the part manufacturer. Phonfix is not liable for any instance of pre-installed pirated software. Hardware replacement is not included in the service plan The start date/end date - mentioned in the invoice, defines the customer service period.

All hardware repair will be carried-out in our local Technical Repair Centre. In case of loss or theft PhonFIX will not be responsible for any data related issue. Please note that while collecting the invoice ensure the request ID / invoice id is mentioned at all times

For additional terms & condition, privacy policy, terms of use, visit our website www.phonfix.com

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